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Delivery & Returns Information

About Shipments

Yeah, you heard it right. We ship to the US & Canada and Dominican Republic for free. All you have to do is spend over $100. We offer shipping to the United States, Canada, and the Dominican Republic. Our shipping policy is designed to ensure that your order is processed and delivered to you as quickly as possible.

Shipping in the United States

For customers in the United States, your order will be shipped within 3-4 business days after your purchase. Shipping time may vary depending on your location, but generally, you can expect to receive your order within 7-10 business days.

Shipping to Canada

For customers in Canada, your order will be shipped within 3-4 business days after your purchase. Shipping time may vary depending on your location, but generally, you can expect to receive your order within 5-7 business days.

Shipping to Dominican Republic

For customers in the Dominican Republic, your order will be shipped within 1-2 business days after your purchase. Shipping time may vary depending on your location, but generally, you can expect to receive your order within 1-3 business days.

Please note that shipping times may be affected by external factors such as weather conditions or other unforeseen circumstances. We strive to keep our customers informed of any delays that may occur.

If you have any questions or concerns about our shipping policy, please contact us. We are here to assist you in any way we can and ensure that you receive your order in a timely and efficient manner.


Returns Policy

At Femme, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your jewelry, we offer a refund policy within the first 14 days of purchase. To be eligible for a refund, your jewelry must be unused, in the same condition that you received it, and in its original packaging.

Please note that we cannot accept returns of broken or damaged jewelry pieces, as well as items that have been used or show signs of wear and tear. We also cannot accept returns of custom-made or personalized items, as they are made specifically for you and cannot be resold.

We understand that purchasing jewelry online can be challenging, which is why we want to make the return process as simple and hassle-free as possible. If you need to return your jewelry, please contact us by clicking here and we will provide you with further instructions on how to proceed.

Thank you for shopping with Femme, and we hope to continue providing you with beautiful and unique jewelry that empowers and enhances your natural beauty.

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              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...